tk7199 Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between tk7199 ("Platform", "we", "us") and each individual who uses its services ("User", "you").

tk7199 is an online casino, slot games, cricket betting and live casino platform that provides services in Bengali for users in Bangladesh. These terms apply to accessing tk7199 via the website, mobile site and any other digital medium.

These terms are written in Bengali and will be interpreted in accordance with the laws of Bangladesh. If any part of the terms seems unclear, please contact our customer support directly.

1.1 Applicability of Terms

These terms must be read together with other policies published on tk7199, such as the Privacy Policy and Responsible Gaming guidelines. In the event of any conflict, these terms will take precedence.

1.2 Language and Interpretation

Although this document is written in Bengali, certain technical or international terminology may be used in Latin script where applicable. In the event of any ambiguity in these terms, tk7199's interpretation will be considered final.

2.1 Age Requirement

To open an account on tk7199 and use the platform, the user must be 21 years of age or older. Registration by anyone under the age of 21 is strictly prohibited.

2.2 One Account Policy

Each user may open only one account. Creating multiple accounts using the same person, the same device, the same IP address or the same payment method is strictly prohibited. If this rule is violated, all accounts will be closed.

2.3 Registration Information

All information provided at the time of registration must be true, accurate and complete. The following information must be provided correctly:

• Full name (as per national identity card)
• Valid mobile number
• Correct date of birth
• Valid email address (where applicable)

If false or incorrect information is provided, tk7199 reserves the right to verify or suspend the account at any time.

2.4 Identity Verification (KYC)

tk7199 may request documents to verify a user's identity at any time. If verification is not completed, the withdrawal process may be temporarily suspended. The verification process may require a national identity card, passport or other government-issued documents.

The responsibility for ensuring the security of your account rests entirely with you. Please follow these security guidelines:

• Never share your password with anyone else.
• Use a strong password — a combination of letters, numbers and symbols.
• Always log out after logging in on a public or shared device.
• If you notice any suspicious login activity, contact us immediately.

3.1 Account Responsibility

You are solely responsible for all activity conducted from your account. tk7199 will not be held liable for any loss resulting from unauthorised access by a third party, unless it is proven that the loss was caused by a fault in our system.

3.2 Account Transfer

Transferring, selling or allowing third-party use of your account is strictly prohibited. Violating this rule will result in the permanent closure of the account.

4.1 Deposit Terms

The minimum deposit amount on tk7199 is ৳100 (one hundred taka). The maximum deposit limit depends on the payment method selected.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawals are generally processed within 15 minutes to 2 hours. Processing time may be longer in cases where:

• Identity verification (KYC) has not been completed.
• There is any suspicious activity on the account.
• The wagering requirements for a bonus have not been met.
• The payment provider is experiencing a technical issue.

4.3 Payment Identity

The payment method used for withdrawal must be the same method used for the deposit and must be registered in the account holder's name. Payment methods registered in the name of a third party will not be accepted.

4.4 Currency

All transactions on tk7199 are conducted in Bangladeshi Taka (BDT). This platform does not support transactions in foreign currencies.

5.1 Welcome Bonus

New users will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000.

5.2 Wagering Requirements

A 20x wagering requirement applies to all bonuses. This means withdrawal is only possible after the bonus amount has been wagered 20 times.

Example: If you receive a ৳1,000 bonus, you can withdraw after completing ৳20,000 (1,000 × 20) in bets.

5.3 General Bonus Terms

• Each bonus offer must be used within a specified period.
• A bonus may only be used by the account holder themselves.
• Multiple bonuses cannot be used at the same time unless separately stated.
• If bonus terms are violated, the bonus and any winnings earned through it will be cancelled.
• tk7199 reserves the right to modify or discontinue any bonus offer at any time.

5.4 VIP Program

tk7199's VIP program has four tiers, each offering weekly cashback benefits:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.

VIP tier is determined based on the user's overall activity and loyalty on the platform.

6.1 General Gaming Policy

All games operated on tk7199 are conducted fairly and transparently. We work with trusted game providers to ensure fair play.

6.2 Technical Issues

If a game is interrupted mid-session due to a technical disruption, the result of that round will be determined based on saved data. If data recovery is not possible, the wagered amount will be refunded.

6.3 Finality of Game Results

The result of a completed game cannot be changed, except in cases of a proven technical error. In such cases, tk7199's decision is final.

6.4 Cricket and Sports Betting

Betting on cricket BPL, IPL, T20 World Cup and other sporting events will be governed by tk7199's pre-set odds and rules. If a match or event is cancelled, the wagered amount will be refunded unless otherwise stated in specific rules.

The following activities are strictly prohibited on the tk7199 platform:

• Participating in money laundering or illegal financial activities.
• Playing using software, bots, algorithms or any other automated method.
• Creating multiple accounts to obtain bonus benefits.
• Attempting to hack the platform's systems or exploit vulnerabilities.
• Engaging in fraudulent behaviour towards other users.
• Operating an account using a false identity or incorrect information.
• Threatening or harassing platform staff.
• Conducting transactions using a third party's account.

tk7199 is deeply committed to responsible gambling practices. We place the highest importance on the wellbeing and mental health of our users.

8.1 Self-Limits

Users will have the option to set deposit, bet and loss limits on their account. Once these limits are active, they cannot be changed within the set period.

8.2 Self-Exclusion

If a user feels that gambling is having a negative impact on their life, they can contact us to suspend their account for a set period or permanently.

8.3 Support

For detailed information on responsible gaming, visit our Responsible Gaming page. For any support, contact us via live chat in Bengali, available 24/7.

Protecting users' personal information is our priority. We use SSL encryption and modern security technology to keep your information safe.

To learn about our detailed rules on data collection, use and protection, please read our Privacy Policy.

9.1 Sharing Information with Third Parties

We may share information in the following circumstances: payment processing, identity verification, fulfilling legal obligations and fraud prevention. User information will not be shared with third parties for marketing purposes without the user's consent.

10.1 Closure by User

Any user may request to close their account at any time. It is advised to complete any pending withdrawals before closing the account.

10.2 Closure by tk7199

tk7199 reserves the right to suspend or permanently close an account for the following reasons:

• Any violation of these Terms and Conditions.
• Failure to cooperate with identity verification requests.
• Suspicious or fraudulent activity.
• For legal reasons or upon instruction from authorities.
• Extended period of inactivity.

10.3 Balance Settlement

If an account is closed at the user's request, the remaining balance may be withdrawn after verification is complete. However, if the account is closed due to a violation of the Terms and Conditions, any bonuses and amounts involved in the violation will be forfeited.

tk7199 will not be held liable for the following:

• Losses caused by internet connectivity issues or problems with the user's device.
• Losses due to disruptions in third-party services (payment gateways, game providers).
• Unforeseen technical issues or force majeure circumstances.
• Losses resulting from the user's own negligence.

In any circumstance, the maximum liability of tk7199 will be limited to the balance in the user's account.

12.1 Complaint Process

If you have any dispute or complaint, please contact our customer support first. We will attempt to resolve the issue within 48 hours.

12.2 Steps for Dispute Resolution

1. Step 1: Get immediate assistance via 24/7 live chat.
2. Step 2: Send a detailed complaint by email and attach any relevant evidence.
3. Step 3: Request a review at the senior management level.

12.3 Finality of tk7199's Decision

On matters relating to game results and platform policies, tk7199's decision is final and binding, unless a proven technical error exists.

tk7199 reserves the right to change, amend, or update these Terms and Conditions at any time. For significant changes, we will notify users as early as reasonably possible.

Continued use of the platform after any changes will be considered acceptance of the new Terms and Conditions. It is therefore advised to visit this page regularly.

If you have any questions or enquiries regarding these Terms and Conditions, please contact us through the following means:

Our support team provides round-the-clock service in accordance with Bangladesh Standard Time (BST, UTC+6).